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How can I access online banking?

Call our 24-hour contact centre on 01 2704611-4 today to register for online banking.

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How long do I have to repay a loan

You have up to 60 months to repay the loan depending on the organisation you work for and your income. You will be advised at the time of application

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What is my credit card limit?

Your credit card limit is the maximum amount which is made available on your credit card for your use. This limit is preapproved based on your income and satisfactory credit bureau report

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What is Mutual Funds

A Mutual Fund (also known as a unit fund) is made up of money pooled from multiple investors to purchase securities. It is managed by professional Investment Managers to meet an investment objective. Investors own units (or shares) which represent a part of the Mutual Fund’s portfolio holdings. Mutual funds invest in stocks, bonds or other securities according to each fund’s objective

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Who manages the mutual fund?

The Mutual Fund is managed by a group of professional Fund Managers guided by an investment philosophy laid out in the fund prospectus (A document detailing the investment objectives and strategies of a particular fund as well as the fund’s past performance, managers and financial information). The Fund Manager makes decisions on what and when to buy and sell assets.

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Is there a charge if I withdraw cash with my VitalisBank credit card via an ATM?

There is no charge for withdrawal of cash via the ATM, however, interest on cash advance is charged at 4% of amount withdrawn from the date of withdrawal until the amount is fully settled. You will find the Terms And Conditions on our website.

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